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How do I combine balances from multiple accounts into one purchase?

Balances from different accounts cannot be merged directly. However, you can consolidate them into a single usable balance by converting each account’s funds into digital gift cards. Once converted, all gift cards can be applied together on one order.

This method is simple, flexible, and works for any combination of accounts.

How does the process work?

You will:

  1. Use each account’s balance to “purchase” a product
  2. Convert that purchase into a digital gift card
  3. Repeat for all accounts
  4. Use all gift cards together on one purchase

Step‑by‑step instructions

Step 1: create a balance transfer product (recommended)

Create a simple product such as:

  • Name: balance transfer (or gift card transfer)
  • Price: adjustable

This product will be used to match the exact balance on each account.

Step 2: use the balance on each account

For each account:

  1. Log into that account
  2. Add the balance transfer product to the cart
  3. Adjust the price to match the exact available balance
  4. Complete the purchase using the account balance

This converts the account balance into a transaction you can refund into a gift card.

Step 3: convert the purchase into a digital gift card

After completing the order:

  1. Process a refund for that order
  2. Select digital gift card as the refund method

This turns the account balance into a flexible digital gift card.

Step 4: repeat for all accounts

Repeat steps 2–3 for every account with a balance you want to combine.

Step 5: use all gift cards together

Once all balances have been converted:

  • Apply all digital gift cards to a single purchase
  • Gift cards can be used together, even if they came from different accounts
Result

You now have:

  • One combined usable balance
  • The ability to complete a single purchase using funds from multiple accounts
Tips

✔ Double‑check each account balance before setting the product price

✔ Use clear naming like balance transfer for easy tracking

✔ Keep gift card emails or codes handy when applying them

Limitations
  • Balances cannot be merged directly between accounts
  • Each balance must be converted individually before combining
Need help?

If you run into any issues, our support team is happy to assist.