---
title: What is the Staff Scheduler Viewer and Custom Filtered Reservation Calendar?
description: Teach staff to filter calendars, view group details, and monitor capacity so they can quickly see only their relevant activities and stay organized throughout the day.
---
[Skip to content](https://help.hightrekpos.com/kb/what-is-#main-content)
English - United States
Show submenu for translations
[](https://www.hightrekpos.com)
Open main navigation
Close main navigation
- English - United States
Show submenu for translations
- [Contact us](https://www.hightrekpos.com/contact-us.html#contact-form)
[Contact us](https://www.hightrekpos.com/contact-us.html#contact-form)
How can we help you?
- There are no suggestions because the search field is empty.
1. [High Trek POS Platform Knowledge Base](https://help.hightrekpos.com/kb?hsLang=en-us)
2. [Getting started](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us)
3. [Custom Calendar](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#custom-calendar)
August 9, 2026
# What is the Staff Scheduler Viewer and Custom Filtered Reservation Calendar?
This tutorial shows staff members—such as Animal Keepers, Tour Guides, or Game Masters—how to quickly view their upcoming groups for the day. Because many facilities run multiple activities at once (Laser Tag, VR, Axe Throwing, Tours, Encounters, etc.), staff need a way to filter the schedule so they only see the groups relevant to their role.
The system provides several ways to do this:
- Filtering the calendar by **resources** (e.g., taggers, equipment, rooms)
- Filtering the calendar by **product groups** (e.g., Laser Tag, VR, Axe Throwing)
- Viewing filtered results in **Reservation Reports**
- Viewing real‑time capacity and group details in the **Resource Capacity Report**
These tools help staff stay organized, prepared, and aware of who is arriving and when.
---
### **For a video walk through please visit: [Video Training](https://scribehow.com/embed-preview/Staff_Schedule_Viewing__7cXdrPxKSKmPcJifX8-DeA?as=video&size=flexible)**
---
Problem Being Addressed
### 1. Staff Need a Clear View of Only Their Relevant Groups
In a busy venue with multiple activities running simultaneously, the default calendar may show:
• Laser Tag groups
• VR sessions
• Axe Throwing lanes
• Tours
• Animal encounters
Without filtering:
• Staff must sift through unrelated activities
• Important groups may be missed
• Preparation becomes harder
• Communication between teams becomes inconsistent
Filtering by resource or product group ensures each staff member sees only what matters to them.
### 2. Staff Need Fast, At‑a‑Glance Access to Their Daily Schedule
Game Masters, Keepers, and Guides often need:
• A quick snapshot of the day
• Group sizes
• Start times
• Overlaps or back‑to‑back sessions
The calendar filters and Day Event Summary report provide a clean, focused view that can even be printed for shift use.
### 3. Staff Need to Understand Capacity and Identify Busy or Sold‑Out Times
The Resource Capacity Report helps staff:
• See how full their activity is throughout the day
• Identify yellow (low capacity) and red (sold out) time slots
• Prepare for large groups
• Anticipate when equipment or spaces will be heavily used
This prevents surprises and helps staff manage flow and timing.
### 4. Staff Need Quick Access to Group Details
By clicking capacity numbers or filtered events, staff can see:
• Customer names
• Order numbers
• Group sizes
• Party bookings
This ensures staff are prepared before guests arrive and can greet them confidently.
### 5. Staff Need Efficient Navigation to Frequently Used Reports
Many roles rely on the same reports daily.
Without shortcuts:
• Staff must navigate multiple menus
• Time is wasted during busy shifts
• New staff may struggle to find the right pages
Adding quick links in the blue bar streamlines daily operations and reduces training time.
Summary
This tutorial addresses the operational need for staff to easily view and manage their daily schedule by teaching them how to:
• Filter the calendar by resource or product
• Use Reservation Reports for a full, printable schedule
• Use the Resource Capacity Report to monitor availability and group sizes
• Access detailed customer and order information
• Create shortcuts to frequently used reports
These tools ensure staff stay organized, prepared, and focused on the activities they are responsible for—leading to smoother operations and a better guest experience.
- [FAQs](https://help.hightrekpos.com/kb/faqs?hsLang=en-us)
- [Getting started](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#main-content)
- [Operating Hours](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#operating-hours)
- [Products](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#products)
- [Inventory](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#inventory)
- [Zoos](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#zoos)
- [Vouchers](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#vouchers)
- [PCI](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#pci)
- [Resources](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#resources)
- [Custom Calendar](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#custom-calendar)
- [Capacity](https://help.hightrekpos.com/kb/getting-started?hsLang=en-us#capacity)
- [Troubleshooting](https://help.hightrekpos.com/kb/troubleshooting?hsLang=en-us)
- [General](https://help.hightrekpos.com/kb/general?hsLang=en-us#main-content)
- [POS](https://help.hightrekpos.com/kb/general?hsLang=en-us#pos)
- [Reports](https://help.hightrekpos.com/kb/reports?hsLang=en-us)
- [Accounting](https://help.hightrekpos.com/kb/accounting?hsLang=en-us)
- [Hardware](https://help.hightrekpos.com/kb/hardware?hsLang=en-us)
- [Voucher Creation & Redemption](https://help.hightrekpos.com/kb/voucher-creation-redemption?hsLang=en-us)
- [Voucher Systems & Redemption Workflows](https://help.hightrekpos.com/kb/voucher-systems-redemption-workflows?hsLang=en-us)
- [POS Product Modifications & Add‑Ons](https://help.hightrekpos.com/kb/pos-product-modifications-add-ons?hsLang=en-us)
- [Physical Gift Card Production & Redemption](https://help.hightrekpos.com/kb/physical-gift-card-production-redemption?hsLang=en-us)
- [Bulk Voucher Management & Redemption](https://help.hightrekpos.com/kb/bulk-voucher-management-redemption?hsLang=en-us)
- [Payments & Cash Handling](https://help.hightrekpos.com/kb/payments-cash-handling?hsLang=en-us)
- [Product Setup & Configuration](https://help.hightrekpos.com/kb/product-setup-configuration?hsLang=en-us)
- [Reporting & Accounting](https://help.hightrekpos.com/kb/reporting-accounting?hsLang=en-us)
- [POS troubleshooting](https://help.hightrekpos.com/kb/pos-troubleshooting?hsLang=en-us)
- [Reporting & Data Export](https://help.hightrekpos.com/kb/reporting-data-export?hsLang=en-us)
- [POS Continuity & Outage Preparedness](https://help.hightrekpos.com/kb/pos-continuity-outage-preparedness?hsLang=en-us)
- [Location settings & configuration](https://help.hightrekpos.com/kb/location-settings-configuration?hsLang=en-us)
- [POS Permissions & Transactions](https://help.hightrekpos.com/kb/pos-permissions-transactions?hsLang=en-us)
- [Payments & Account Management](https://help.hightrekpos.com/kb/payments-account-management?hsLang=en-us)
- [Memberships & Customer Management](https://help.hightrekpos.com/kb/memberships-customer-management?hsLang=en-us)
- [Email templates & communication](https://help.hightrekpos.com/kb/email-templates-communication?hsLang=en-us)
- [Sales & Lead Management](https://help.hightrekpos.com/kb/sales-lead-management?hsLang=en-us)
- [Product Scheduling & Availability](https://help.hightrekpos.com/kb/product-scheduling-availability?hsLang=en-us)
- [Membership Management & Subscriptions](https://help.hightrekpos.com/kb/membership-management-subscriptions?hsLang=en-us)
[](https://help.hightrekpos.com/?hsLang=en-us)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, High Trek POS