---
title: Devices Un-Registering / Having to re-register terminals / Missing Cart icon, Modify, or Refund Links
description: unregistering
---
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August 4, 2026
# Devices Un-Registering / Having to re-register terminals / Missing Cart icon, Modify, or Refund Links
## If certain functions aren't working, your computer or the browser you are using may not be registered.
ssue
Your device keeps unregistering, you frequently have to re-register your terminal, or the **Cart**, **Modify**, or **Refund** buttons are missing.
Solution 1: Enable Browser Cache
If you are using the standard registration method, the most common cause is that your browser cache is being cleared.
To resolve the issue:
- Make sure your browser is **not configured to automatically clear the cache**.
- Avoid manually clearing your browser cache unless necessary.
- Once caching is enabled, **register the terminal one more time**.
After that, your terminal should remain registered.
Solution 2: Use Advanced Hardware Registration (Recommended)
For the most reliable experience, enable **Advanced Hardware Capabilities** and install the **AlphaGoat Chrome Extension**.
This registration method is more stable than the standard cache-based registration because it does not rely on the browser cache to keep the terminal registered.
If your terminal frequently unregisters, we recommend switching to this method.
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